Friendly staff.
Great selection.
I've already got two cats but I can't help checking out the cats up for adoption. I always pray they find great forever homes and can't help but leave with a tear that I can't take them all. But I'm not ready to be the cat lady just yet and was told if I have more than two cats I'm undateable.
I always give extra money for their pet adoption/care thing. Makes me feel better.