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  • Found a few unwanted guests at our new place and freaked out. So, we researched pest control companies and went with Truly Nolen. The receptionist was super friendly on the phone. Then they sent Mike, the investigator, who was courteous and professional. Since he found no evidence of an infestation, he found it unnecessary to pay full price. He called his manager, the negotiator, and cut the price down to a reasonable size. And he still planned on treating my problem like I paid full-price! What? Unheard of. Later that week, Kim, the terminator, came to the scene and spent an hour spraying and dusting. She was helpful and professional. Explained everything she did and will come out again if any unwanted guest shows up unexpectedly. The service is not too expensive since I didn't pay full price. But, even so, it is reasonable for what the package offers. We got the four season package because we loathe bugs of all kinds. We plan to call often. Just in case.
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