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| - Wow. That's all I can say about this place. Just, wow.
Well I'd love to say whether I actually *like* the pizza or not, but I wasn't given the opportunity...
So two of my coworkers and I order the 32" pizza to be delivered. We work in a closed area so we explicitly told them to call us when the driver got there. My coworker told them *3* times the phone number. Other coworkers have done this with no problems, including to the security door.
WE call an hour later because we hadn't heard anything, and the driver answers the phone and tells us that he was there and called 4 times and got no answer so he left. Here's the kicker. My coworkers number? A MI number. The number that gets read back to him? A 480 number.
So ok, whatever someone wrote down the number wrong. (incredibly off number, but whatevs) so we ask if we can just get a new pizza made and brought over and this time, with the right phone number. They tell us they can now deliver the *2 hour old, cold* pizza to us but they can't make another one.
So you mean to tell me, it was your mistake that caused this and you can't remake another one? We canceled the order. They then told us they can't do a refund, they can only do a credit. Waahh???
To add insult to injury, when my coworker took to their facebook to express what happened, they deleted it. Who the hell does that??? No wonder this place has crappy ratings and they have to ask everyone on their facebook to PLEASE go rate them on yelp, urbanspoon and google.. Their customer service is one of the worst places I've seen.... Buyer beware. And be ready to do a chargeback.
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