I tried Thorps for the 1st time recently, when my stylist/colorist of many years abruptly quit her salon and i needed to see someone within a week. I was set up to see Leah, a new employee. It made me nervous, seeing someone new, as I'd been alternating between highlights and lowlights, combined with keeping my roots dark. I explained the end-goal to Leah and I have to say she ROCKED it. My first reaction was that there were more highlights than i expected (I maybe didn't explain quite right), making me look blonder than i intended but after the surprise wore off, I really liked the end result. Everything is blended beautifully! I would highly recommend Leah for color!!