This place probably would've been a disaster... We walked in and we're kind of tossed aside by the man who greeted us. He then quoted us a 30 minute wait (which obviously I understand) but when we began to wait longer, I asked if we could move one of the stools from the waiting area next to the empty stool at the bar and enjoy our dinner there. He said no and could not explain why.
Then, Angelica came and fixed everything. She apologized for our wait, took my suggestion about the stool, and brought us a comped orange juice for are trouble. She was great and changed our whole experience :)