So. I keep coming to this place because it is convenient, yet, I am rarely satisfied with the quality and almost never satisfied with the customer service. Today I asked very simply if they could please wipe down my seats. I said I did not want leather conditioner, just a quick wipe down I was told it would be $50. Then I reiterated that I just wanted a quick wipe down, he reduced the price to a smoking deal of $25. I said can I just pay for them to do a quick wipedown with a damp cloth? Nope, not unless you pay $25!
I am not cheap, I do not expect anything for free but this is ridiculous.
I spoke to the girl inside about my disappointment, she pretty much shrugged her shoulders.
When my car was done, I asked the nice kid wiping it down if I could use a damp cloth real quick to wipe down my seats. He said, "I can do it for you real quick". He realized I wasn't asking for much. Kudos to the nice young gentleman washing my car. Big fail for the rest of the staff I dealt with today.