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  • If I could give it ZERO stars I would!!! My Mom was taken there from the hospital, she had pancreatic cancer. Upon arrival it took about two hours before her intake was ever performed. This was after every fifteen minutes of checking to see what the delay was. Intake nurse did not get information correct not even her name. They kept calling her by name for the two days she was there, When I asked them to correct this, they changed the name on her chart/notebook, never apologized in fact when they changed the name they looked at me and said you never saw this. WRONG thing to say to me. My Mom was discharged from hospital without nausea medicine which is a whole different review for the hospital. I emphasized with the intake nurse that she must have Nausea medicine, most people with pancreatic cancer are on it every day, four times a day, she was no exception. The intake nurse informed me that he would contact the Doctor and get this straightened out before nights end. (We arrived at 5:00 pm and were there until 9:00pm) Upon checking with Head Nurse before departure, was informed that she would have it that night, not to worry. By the next day when we arrived, she had still not had the medicine. This created such a vicious cycle, that she was so nauseated she could not swallow her pain meds. A very sad and traumatic event for a pancreatic cancer patient. They informed me they would check with the Doctor about the meds, waited hours and nothing. If I had nausea meds left from home, I would have went home and got them, but at this point she couldn't keep anything down by mouth. Finally got some anti nausea second night, after confronting nurse after nurse. My Mom had a pic line placed in at the hospital, but they would not use it, as it takes a registered nurse not an LPN to do that. By the next morning my Mom was in such pain, that she wanted Hospice called. To shorten story, that was pretty much the end for my Mom. We all realized that her chances of survival were slim from the get go, but going to Sante caused her numerous issues, problems and pain that no one should endure. I am quite sure if she had not gone to that rehab center, she would have survived longer. We will never know if she could have overcome and gone into remission thanks to Sante.
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