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| - Fiamma, I wanted to love you so much, and maybe the circumstances weren't right, but we just didn't click.
I made a reservation for 8pm on Valentine's Day for my man and me. We arrived at 7:50 and there was a PACK of people waiting at the hostess stand. Many parties were finishing dinner and leaving so there were a good number of two tops available. Five minutes passed, ten minutes passed...no one, not a server, not a hostess, not a manager came up and talked the the mass of people at the front of the restaurant. There were at least 20 of us standing waiting to be seated. I understand that it's a busy night, but at least come up and say "I'll be right with you" or something along those lines. We were FINALLY seated at 8:20. No apologies, no comping anything. Needless to say, this was not a good start. Then they handed us special Valentine's Day menus - no where on the website or when I made the reservation did they mention there would be a special menu with jacked up prices. Not cool!
Yes, the food was delicious (my boyfriend had the veal osso bucco and I had the pappardelle with porcinis). Yes, we'll come back (NOT on any type of holiday), but the experience last night was awful.
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