I always place my order over the phone which takes about 5 minutes. Then I wait 15 minutes to leave the house (very close) just to get there and end up standing in line for another 10 minutes while watching my food wither away on the rack. Then stand in line another 5 minutes to fill my drink at the coca-cola machine that seems to leave everyone indecisive.
Been here enough times to confidently say the food is inconsistent. I always have to order my food well done here or the wings come out slimy and the fries soggy. Sometimes asking for well done fries gives the perfect lightly crisp crunch and other times it's still soggy. I don't know what it is.. I'll mostly likely still come here since it's closes to my house but there could definitely be a few improvements.