If it wasn't because of reasonably- priced Boar's Head lunches, this bakery/cafe would get 1 star. Everything looks pretty but these are the facts: staff, not so friendly (except for the lady in the funny white hat); and MOSTLY because the CANOLI are SO OVERPRICED ... go to Fresh market, half the price and 10 times as good. My shells fell apart in my hands and if that's ricotta, I'll be a monkeydog. I don't know what the filing is but it is TERRIBLE. Canoli is a primary food group for me. I would know. Mostly because staff is so unenthused ... won't be going back. Hire staff that enjoy and are eager to see the customers please.