So it took me 3 months later to go back. Called and spoke to the man in the front said let's try this again and see if the experience is better. Tried it and everything was cool. Came back a second time ( 2 weeks later ) and was greeted by the same man at the front asking me about my previous review. Due to the language barrier what I got from what he was saying is that I left that 3 star review and I need to fix it since I did come back last time. I said if you felt so strongly about it why didn't you mention it when I came back 2 weeks ago. He calmed down because someone came in behind me but I started questioning him. You're not going to show out in front of me when there is no one around. Then he went on to mention that "no one" can schedule an appointment with Kim anymore. I honestly think that's a lie. I saw a woman come in waiting for her just because she was a long time customer. I believe he only said that to just me and that's fine because I was done with this place and really mean it. Service is slow and the man at the counter only cares about filling seats and letting people wait. What's the point of scheduling an appointment if it's not going to be honored. Time management is terrible and I'm sure one of them will send me a message about this on here. Don't want to hear it! Didn't really like the SNS either. Went back to gel with a woman that I found on IG and the quality is way better and you get more for the same price. Due to the man at the counter unprofessional mannerism and previous experience here overall they get the 1 star from me. I won't ever come back. Too many options around here to come back to this place. Good riddance.