rev:text
| - Oh dear me. It's been a while since I did a one star review, but here it is. I had looked up the vegan options at Dunkin' - actually they have quite a few. What I hadn't also known is that they also serve Morningstar, since it's in a Jewish neighborhood, but I didn't risk that.
Instead I ordered a blueberry bagel with only jam - dead easy and totally understand by the girl taking the order and clear on the receipt.
When the order came, the guy called out it came with butter, so I immediately checked what he said and got a nasty look. Upon polite insistence, he raised his voice - and that's something you never ever do to a customer - "everything is vegetarian". Now, I don't expect everyone to understand the difference, but the attitude is totally not cool. There was a girl behind the counter who had a grumpy look too.
Eventually the manager intervened - no apology - and it was made again. Finally, gf did have a go at eating the "wrong" order, but it had far far too much butter on in.
OK, so I don't expect too much from a minimum wage chain restaurant for a $1.09 bagel, but this is no way to treat a customer. As for the bagel - it was OK, but I've definitely had better.
|