Great experience in Feb. 2015. Have a student at Davidson so I am a repeat renter at CLT. On this Sunday, the Enterprise van picked us up -- the driver made a special stop for us since we were just leaving the terminal as he was pulling away -- thank you!
Counter area had no real line -- one customer took about 30 seconds and we were up. On our way in under 5 minutes -- a new record for us in years of going to Charlotte Douglas Airport.
Very clean car. Went intermediate SUV. 10,000 miles. Chevy Equinox I think. Very clean. No dings. Performed flawlessly. Dropped in GSO (which is easy to do on their web site).
Frequent traveler -- one of the best rental car experiences in last 5 years.