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| - I so wanted to love this place as it's in the W hotel and in Montreal so what's not to look forward to?
Well, the meal started with them not having the Nero Davola wine by the glass, from a short list of about 4 red wines by the glass. My waitress simply told me they had a cab.a merlot, and a Chianti, so I opened the menu and showed her the wine I wanted and she said "we're out of that". Now, there are 1000 ways to better present this to a customer. I would up choosing the Chianti which was just fine.
My meal started with an appetizer of shrimp tempura. The shrimp were soggy! Flavorful, but soggy. Bla, I told her there were delicious (because they were) and I didn't want to bitch about my meal
Next came the pasta and meatballs with a pomodoro sauce. The pasta was good, sauce was bland, and the 5 tender and flavorful meatballs were COLD! Not warn, not hot, NOT EVEN room temperature (visit was in October)! The insides were COLD.
When asked how re meal was I told her very pleasantly that they were cold and she offered an insincere apology and asked if I wanted a desert!
PostScript--- I talked to the restaurant manager and told him of this experience, and he apologized profusely and comped the meal. Nice touch, but I still had a mediocre at best meal at the W! This raised it to a 2 star rating form the one I was about to post.
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