The service at this location is not what one would expect at an upper end steakhouse or any fine dining establishment. This was my third visit to this location and the service level and attentiveness of the wait staff is not on par with other Fleming's or what it should be for the price point.
Perhaps as one of the few upper end dining options in the area, they just can't get a decent staff since the area is cluttered with chain casual dining restaurants.
This place really needs to try harder and step it up and give people a level of service they expect for what they are paying.