Let me preface this review by saying that this is a reflection of this particular location, not the Jamba Juice brand or it's products.
I have been to this location multiple times before and never had an issue. This day, however, was a completely different story. Walked in and saw 5 high-school-aged girls (employees) socializing and no managerial supervision. I should have taken it as a bad omen.
I waited at the front counter for a few minutes while the girl behind the register finished her conversation (apparently one of the girls was SOOO sore from working out... Like, OMG!). She then proceeded to unenthusiastically take my order. It took about 5 times longer than normal for my smoothie to be made. Where the hell was the manager?? These girls were moving slower than molasses in Antarctica! When I (FINALLY) got my Caribbean Passion smoothie about 15 minutes after I walked in, I headed out to my car frustrated about how horrible the service was.
The worst part?? I didn't try my drink until I drove off in my car. BIG. MISTAKE. My smoothie was bland and disgusting. Absolutely did NOT taste like Caribbean Passion... more like shaved ice with a hint of orange juice. Needless to say, I was too pissed to return to their store to complain. Sigh... And all I wanted was a smoothie! :(
Completely disappointing and off-putting experience. While I still love Jamba Juice, I'd rather drive a few extra miles out of my way to go to a different location with competent service and consistently great quality.