It gets three because Eric tried so hard. He clearly hasn't had training, but being an old F&B guy, I like effort. My steak came out rare, not medium. Eric brought it back. My wife ordered Waldorf salad which came out nothing as described. When we pointed this out, Eric went to the kitchen and was told " salads change when we run out of stuff". Our Waldorf was iceberg lettuce, no grapes, blue cheese instead of Gorgonzola. Menus said mixed greens. Hostess body language was saying I wish I was anywhere but here. Drink service as lacking. Check was delivered with no effort to sell desert. Owners, that's your money not hitting your registers. Third time in where the food was just lacking. I will say my mashed potatoes were great. Any competition rolls in, you're gone. Hire a chef. Great decor.