I wish I can give this place 0 stars. The worst clinic I've ever been to. So unprofessional and unorganized. I came to get my blood work done early May. The doctor told me to come back next week so when I went out to the reception desk to book an appointment they said they can only book an appointment one week in advance (I wanted to come back 8 days later due to my schedule). Ok, fine. So I called and tried booking and appointment AND at the same time as them to retrieve my blood work from last year from Life Labs so we can use it for comparison. A few issues here:
- The doctor was off that week (then why did he tell me to come back a week later?)
- I can't see any other doctor in the clinic to see my results
- I called the clinic three times within a two week period to see if they were able to retrieve my last year's blood work from Life Labs (I didn't want to make a second appointment to come in if they weren't able to retrieve my blood work from last year) - the receptionist told me they don't have that information because they weren't allowed to have access to patient information at the front desk. So I told them to have the doctor call me when he's in to confirm - no one ever called me. It was the most frustrating experience trying to talk to people at the front desk.
It is now June 28th - almost 2 months after I first went to the clinic, and I JUST RECEIVED A CALL BACK TODAY. WOW. TWO MONTHS.
I will never come back here even if I was in excruciating pain and this was the only clinic left on the planet.
Also, my boyfriend went to see them earlier - he had an appointment with them yesterday and the receptionist forgot to put his booking is so he had to go home and come back again today. WOW.