Stayed at the Crown Plaza over the weekend and was glad that there was a restaurant at the hotel after arriving later in the evening. It was pretty slow except for a larger group of maybe 10-15 people. Besides the bartender that greeted us, the staff was not that friendly. The waitress wasn't too friendly and didn't seem to be in much of a rush for anything. The Buffalo flat bread was pretty good and the Cleveland burger was also good. However, the service was slow. We waited for quite a while for a burger and sandwich and there was just us and the other group. While we were waiting for our food, the larger group was already eating so I'm not sure what took so long for the food to come. I'll give them the benefit of the doubt because they could have had a lot of room service orders. I thought the menu was very over priced. $28 for a sirloin steak, so I figured to order something cheaper on the menu. The burger came with 4-5 large fries which didn't look like much for the cost, but it was enough. I feel they were trying hard to be an "upscale" restaurant but the only thing upscale was the pricing. Overall, if you want room service the burger was worth the price.