I have always had great luck at this lowes with customer service. That's saying a lot considering I'm a frequent customer buying stuff from a grill, rugs, paint, plants, cleaning supplies, washer and dryer. I have always left happy and feeling like I was not getting ripped off. I'm grateful they support our military and give a 10% discount with a valid ID every little bit helps. I even bring my dog in sometimes and she loves all the friendly greetings