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  • I arrived here to try this location on National Donut Day, which is kind of like going to the mall on Black Friday, so I was definitely expecting to be a little patient. The line was 8-10 people long when I got there and it took about 25 minutes to be served. This was not too bad, like I said I was expecting a wait, however with only 1 staff member at the till when I first got there, which turned into 2, it seemed that for an anticipated busy day, there would be more staff available because after I arrived, the line only got longer. Despite that, the ladies serving were lovely, smiling, asked about our day and did not let the busy day affect their rapport with the customers. I was served by the lovely Cymphony (can we take a second and appreciate the prettiest name ever!) and she got my raspberry filled glazed donut and hot cappuccino. What I also liked about the serving process is that there is one area to choose your donuts and another to get your drinks and pay, so it's never too claustrophobic. The products are great! The small coffee is actually quite large (I'm British so it may just be the sizing I'm not used to) and therefore good value and the donut? Wow! I went here at 9am so just wanted to have a bite and save the rest for later but it all went! Just the right amount of glaze, the donut was soft and the best bit? The jam inside was very generous. It was full of jam and tasted amazing! I drop a star because they could have had someone else to squash the line faster, but also the customer in front of me asked for a specific donut they said they were out of, but as soon as he left, a colleague showed up with a fresh tray. The communication between staff would have been nice so that all customers left with their perfect choice if it was possible. Love this place and the staff though. Will return for my coffee and donut fix soon!
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