I've never dined in, only done take out. Food is always hot and delicious--even after the 15-20 minute drive home. Staff is not noticeably friendly but I find that is standard for Chinese restaurants of this sort. Prices and portions are comparable to the nearby Chinese restaurants. I think chopsticks are only given by request but that is okay since it is agonizing to eat my favorite dish, shrimp fried rice, with chop sticks.