Initial service was adequate . Got eyes exam and glasses in reasonable time period . Not amazing but reasonable.
They however convinced me that I need there progressive lenses which were absolute crap . I went back to return them 2 days later. When I walked in I put my name down and someone walked up to me and asked me the problem which I explained .
Instead of dealing with the problem with obviously irratared client they chose to aggravate me even more by waiting 40 minutes to see the rep that sold me the crappy progressive lenses. Other reps were available. The plus side is my rep David was very helpful when he eventually came and replaced the lens with a normal lens .
Although not an amazing experience first time, it was adequate enough for me to give them a second chance so yes I will be coming back