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  • Had an appointment at 2pm to get my oil changed, woman at the front was very friendly and great. Asked her for a specific person to work on my vehicle. About 30 minutes after they took my car she comes to inform me I have a recall. I let her know I can't wait to do that today and I'll have to come back. So she says she'll set up my appointment for that for next week. Great right? So another hour and a half passes (for an OIL CHANGE) and I look at the tv monitors that shows the shop and I see someone working on my doors? 1) wasn't the person I had asked for. 2) I just said I didn't want my doors worked on today as I didn't have the time to sit and wait on it. So I go and tell the nice woman so she goes to find out what's going on. The worker tells her he was trying to be "pro-active" and he was already on my second door. So now there's no point having him stop when he's already half way done and I've been here for 3 hours now. For an oil change. Will not be coming back.
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