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  • Strange just strange. I park here when I travel out of town. I used the valet parking once last year and don't remember any issues. Today was my second time... I dropped my car off last week. The airport shuttle was waiting for me at baggage claim when my flight landed at midnight. I went to pick up my car after a long flight as was told "it's at the front", the valet guy pointed and disappeared. I was left standing alone wondering if there was another side of the hotel where my car was?? I walked into the lobby and the receptionist was quick to tell me there is a balance on my account. Huh?? Number one I don't have an account at the hotel and number two I didn't stay here overnight. Again I'm standing there thinking what is going on, is he getting my mixed up with someone else? Finally he explained the parking wasn't prepaid and I needed to pay in a order to get my car. He gave me a bit of an attitude as if I was refusing to pay. Dude, it's 12:30am, I just got off a long flight & didn't realize my fiancĂ© didn't prepay online when he set the whole thing up for me online. All this confusion could have been spared if the valet guy would have just said "you pay at the desk" instead of "its at the front" which is unclear and indirect. I think next time I go out of town ill try a different parking garage.
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