If only a zero star was an option that's what I would have selected. The advisor Rudy apparently doesn't know that the word "couple" means two. So when he repeatedly promised that my car would be ready in a "couple of minutes" I had to get him to clarify because it went from a day to two days to three days. And when I finally got myself to the counter to ask for my vehicle back, fixed or not fixed, the part that he said they were waiting for just miraculously arrives. So again he tells me a "couple more minutes" which apparently meant 30 minutes had I not gone up to the counter multiple times acting like a psychotic bitch asking how many more minutes. Never will I recommend this place to anyone including my worse enemy. They mean well but lack the expertise.