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  • I went to Moon Valley because it is within a mile of my vacation home in Chandler. Made an appointment with one of the guys to come out to do a $15K-$20K landscape project in my backyard. First guy who came out said he really didn't do landscape design, so he told me to call Kevin. I waited two weeks for Kevin to come out...he did some rough drawings and said he'd be back in two more weeks. He booked to come, then called and pushed it another week. Never heard from him again. I let him know that I was going to have to find another landscaper, and he just texted me "let me know if you need another estimate." Well, what about the first estimate and plan??? If finally selected another landscape designer who was prompt, did a fantastic design and is doing the install right now. Moon Valley missed out on my $20K and I certainly recommend you not waste your time with these guys. They seemed to lack experience and definitely had no supervision or process to follow when dealing with a client.
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