If I could give 0 stars I would. This place is a joke. We ordered our rental car through Travelocity and paid $30 for insurance for the 3 days we had the car, well apparently they don't honor that insurance even though it's for their company so then I got to pay an additional $70 for insurance when we got the car. The guy who helped me was so incredibly rude I about lost my temper. He tried to force me to sign stating I didn't want insurance, and when I said that I wouldn't sign that he said he wouldn't give me a car. He also couldn't explain why the insurance I paid for before I arrived didn't count. Eventually the guy in next to him told him to void the original contract and and make a new one with insurance. ww could tell the guy "helping us" did this regularly with the reaction of the employee who helped put. I didn't even get a chance to ask about adding my boyfriend as an additional driver because the guy was such a tool.