I got Sam as the cleaning professional, he did really good job. He clean the shitty fridge which was cut off power for a month. He cleaned all the worms and bugs and helped us throw all the rotted smelly shit out of our house. Although we replaced a new fridge in the end. He did great job!! The reason why I gave 4 star is because I had an appointment with another HANDY cleaner before Sam, and that guy canceled the cleaning job and refunded me the money without telling me. If I hadn't checked the schedule, I would have waited him on the scheduled date!