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  • Update: I've since found out that there WAS a nail in my tire. I asked and was told that they checked and there wasn't one. Additionally the other location told me that the broken caps would be replaced by Discount but this location just offered up blame. So, I got crappy service AND a lie. Never again. I scheduled the Mighty Tucson for a tire rotation today. My high-dollar tires are not doing well and were guaranteed for 90k miles. I've put maybe less than half of that on them so am concerned by their condition. I usually go to the westside location but this one is much closer. Although the staff was nice, I was approached by someone who encouraged me to get new tires and looked up pro-rated pricing for me with the usual comments about the heat's effect on tires. I'm pretty sure I paid extra for a warranty that covers the tires but I'll go back to the original store to confirm that. My visit ended by them bringing me 2 of the center wheel caps that had "broken" during the rotation. Again others were blamed for it and the heat was mentioned. This experience was a huge disappointment for me. I expect better from Discount.
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