I had an appointment with Shae early morning one day in May. I waited for maybe 5 minutes if that, and I was taken back! Loved this fast service! She gave me an amazing head massage during my shampooing which felt amazing! I did not feel as though my appointment was rushed, and my haircut looked absolutely perfect. I was concerned I was going to short and she assured me it was going to look good, which is definetly did!! Would 10/10 recommend, and will go again!