This place is terrible. Just like the other pet store in Southpark Mall. I will never come back into this store again. I used to stop in every now and then if Im in the mall to see what new breeds they had in but I will NEVER come back here. If you want to see a more popular puppy the workers will only let you see it if you are going to buy from them yet they will let teen girls who loiter and stand in groups by the glass; squealing at puppies, sit with a dog. I dont understand.
Not to mention the worst part, in my eyes. In the forgotten corner of the front of the store are the betta fish. Nearly ALL of the tiny cups with a fish have cloudy dirty water with poop floating all over. Most of the fish look or literally are DEAD! Why do you people just ignore them and leave them there to rot. That is so depressing and makes me angry.
Ironic a pet store with workers who claim they work here because they are animal lovers. Yet you will treat fish like they are not animals. You can clean up a dogs poop but not the fish swimming in there own poop. Fish should not be treated any less than dogs or cats.
Aside from my rant, if you ever need assistance or have a question the workers here will ignore you and continue gossiping with other workers even if you are standing right next to them waiting for them to finish.