Just stopped by there to order a pizza for dinner tonight. Hopefully, our next experience will be better, but this one was not good. The young man at the register was just plain rude in the both the tone and words he used to answer my question. I asked for a family size pizza, half cheese and half vegetarian minus olives and mushrooms. He pointed over to the board to our left on the wall and said "The toppings are on there. Tell me what you want and I'll add them." I repeated my inquiry - Same reply. I looked at the board, saw the name of the vegetarian pizza, named that xxxx vegetarian pizza again minus the olives and mushrooms and that seemed to do it.
A better response would have been "Our xxxxx vegetarian comes with yyyy ingredients. Would you like to add or subtract from the list". Or course, said response should have been said with a pleasant tone and a smile.