The woman who checked us in was not very welcoming. There were no cookies! Our room was clean. However, I was really surprised that the stairway to the second floor and seating area outside were dirty. We we were there two nights....no one had cleaned up. Breakfast was a good variety and tasty, but could have been warmer. However, my biggest complaint is the woman who was working in the breakfast area. She was downright rude. She had been waiting behind me to refill the french toast so when I turned around I saw her standing there. I smiled and said, "Oh, sorry!" She just gave me a dirty look!