While the ambiance is pretty much non-existent, the ice cream made up for it! The staff was friendly and welcoming. They only have one size, which includes 4 rolls of ice cream, whipped topping, and cookie stick thingys. Each bowl of ice cream is $5.99. My kids both enjoyed their bowls (cookie monster and mint chocolate). I had strawberry banana and was not disappointed. The whole process of making the rolls was about 5 minutes and they have 3 frozen stations to make the ice cream on. I would imagine it may be a long wait if there were a lot of people there. We happened to go late when they were not busy so the wait was not too long. Give it a try. It is a unique experience leaving you eating yummy ice cream!