So when reading this review I recommend that you also check out my review of the Pretty Kitty just to get an idea of the trauma I went thru. Id like to first thank Stacey for a couple reason. She took me in even though she knew I had been a poor battered "kitty". She had tons of patience with me even though I flinched at every whip of the stick of wax. She constantly reminded me to breath and relax, talking the entire time. My lady parts were NOT swollen, irritated, rashy, bumpy, or even red for that matter. It was so awesome, I went from fearing the wax to loving it. I now know that this is what it should be like. The wax at this establishment is a bit different then most. It is a hardening wax that grabs the hairs which means there is no muslin strips being used. Id definitely recommend this place to any of my friends. Don't forget to check in on yelp for a free scrub!