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Oh how they have fallen.
After writing a 5 star review, it is almost unfathomable to believe a place can go from a 5 star to a 1 star in 5 months, but somehow they've achieved it. This doctors office MUST be attempting to steer people away by their blatant disregard for timeliness.
How bad are they you ask?
4 HOURS LATE FOR MY APPOINTMENT, LATE!!!!!
Yes, you read right. I had a 2pm appointment on a Monday 2 weeks ago, and did not see the doctor until 6 PM!!!
As someone who becomes furious at being made to wait even a half hour after an appointment, you can imagine my anger, but somehow I still maintained my decorum.
I had pinched a nerve in my back AND sprained my ankle and wanted X-rays, MRI's, and meds for both to make sure I had not done MAJOR damage. I made an appointment the previous week to avoid this.
If I had been working that day, you had BETTER believe I would have sent the office a bill for what I charge hourly. Because they can sure as hell can't think that they can make ANYONE with an appointment late.
What if I was paid hourly to feed a family of 10, and worked 3 jobs??? This place COULD NOT CARE LESS.
When I finally saw Dr. Trinidad, he was haggard, curt and disinterested. He wanted to X-ray me but didn't want to spend time ordering an MRI, which is what I ultimately needed. He X-rayed me, threw drugs and me, and without a goodbye, had a "nurse"(?) walk me out.
It's hard to believe that this is the same place I had such pristine service from back in March, but they have declined, IMMENSELY.
I will NEVER be returning, and have already found a new family practice outside of the Laveen "black hole" of Doctors.
P.S. This place had 3 stars with my previous 5 star review, and I wonder what it will drop down to now???
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