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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Rooms were a little dated but it's the staff that made this place shine. Upon check-in, we were immediately greeted by very friendly front desk attendants. Upgraded without asking to a larger bed(since I must have booked a double and it was clear it was not that kind of weekend) Warm cookies are given out to everyone that checks in. When we got lost finding the exercise facility(which was fantastic) and had to cut through a busy ballroom setup, we weren't given glares, just friendly directions to the weight room. But their maintenance staff, who tried tirelessly to fix our remote control so we could order movies really showed what resort customer service should be. After trying 5 different things with an almost annoying amount of good manners, they finally upgraded our room, again, made sure the T.V. was working properly, moved our bags for us, credited us for a free movie, and of course, offered more warm cookies!
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