This is going to be short- maybe. Lyssa, Tammy, and a guy with short hair that would have been working there in the afternoon on 12/2/2015 whom I overheard got patted down pretty aggressively by TSA once for having a butane lighter and told he had to toss it (you also told me that one of my things I wanted to ship- my mother's old wooden crib toy from the 40's- looked old and that I should bubble wrap it because it looked "old and valuable"): You guys are the reason- if I ever need to ship ANYTHING from Ohio- am coming to you. You made it easy and stress-free. I thought I was going to encounter assholes with attitudes and forms. I didn't. I encountered people that cared about valuables I am shipping with pride and genuine concern. If it wasn't genuine, I don't care. I believed you. You fooled me but I don't think that was the case. As you carefully wrapped all of my precious items, you struck up a conversation about the new Star Wars movie. We all discovered that we are nerds and felt safe together. All of my shit that you packed that night got to me in one piece. I can't thank you all enough for the amount of detail and care you've spent in packaging these items. They mean so much to me. Thanks for excellent service.