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| - I'm giving this place 5 stars compared to it's competitor, Jenni Pho, down the street. I've eaten at the other place a few times, and both times I never completely enjoyed my Pho. Broth there was never flavorful, and for me the broth is a big deal. Customer service is decent, like any small asian restaurant. In all honesty, you're not going to get the best service ever from these kinds of places. I've worked in big chain restaurants before, so I'm not expecting anymore from a Pho place than just good food.
I've eaten at many other Pho places before, so to help Rainbow Express out I've gotten my menus just brought to me on my table with no eye contact or so from other places; but each time I've come here they've always greeted me. They take debit/credit which makes sense in this day and age. I could never understand restaurants that take ONLY CASH. Restaurant itself isn't very big. Like another reviewer said it's just one row of booths, and a row of tables. Restaurant is clean, and so are the bathrooms. Service can be slow sometimes. Last time I visited it took a while for them to bring my check; but they were nice enough to pack up my remaining food.
Pho itself is good for my tasting. My other favorite place to go is Pho Saigon 8 on Eastern, and to me Rainbow's Pho is just as flavorful. Bowl is large, the side veggies they give are fresh. Egg rolls are yummy, but I have yet to try their rice dishes. To each their own, but I'm glad I tried out Rainbow Express because I was never diggin' Jenni Pho. Now I'm sure China Town has better Pho restaurants, but for the SW Rainbow Express is the place to go for Pho since it seems it's only Jenni and Rainbow in our area. It definitely beats having to drive all the way to busy ole' China Town.
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