This is a very professional business. Gave me a 4 hour window when I scheduled but then narrowed it to a 2 hour window and provided a picture of who would be coming to my house. Chase was fantastic. Not only repaired 3 appliances for me but also educated me on how to best care for my appliances. On top of all that, the fees were very reasonable. I have already told two neighbors that this is who to call if you have a broken appliance