Went in for the first time this past weekend and loved the results. I sat in Becky's chair and she took her time and asked me questions about how I wanted my haircut and colored until she was satisfied that she understood exactly what I wanted. She even took notes! I was very impressed. She was patient with all my questions about the science behind hair coloring, Hollywood gossip, and family. She is definitely a pro I absolutely love what she did to my hair and I most certainly will be back.