We had a craving for bagels and stopped by pretty late in the day (just after 1) for a dozen and some cream cheese. The sesame seed ones are my favorite. The selection was a little low but they were yummy. The place was dead so the young man behind the customer only had to worry about us and delivered excellent service. We were in and out of there with our dozen sliced bagels in under 5 minutes.
This is out local Einsteins so we have been here many times before without problems. I see that many people complain about the service but I have never had any problems here. I may have to wait a bit when I come in at my usual time around 8 on a weekend but it's usually packed as well so that is to be expected.