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  • Helpful and knowledgeable staff... and business savvy too. When they knew that it is my first time going to a repair shop since I moved to Charlotte, they ensured that I will be coming back. How? By educating me and working around my budget. I have a 2001 VW jetta, and it turns out that it needs more than $1000 in repairs. Given that I am a girl on a budget they worked with me to get parts at cost, and they suggested a staggered approach - they prioritized the repairs that need to be done and then suggested which ones could wait. Everyone is always skeptical about mechanics, but these guys made me feel at ease as they walked me through every problem in my car in a language that I could understand. No scare tactics whatsoever! Other than their great service, this place has probably one of the cheapest hourly rates for labor. If I'm not wrong it's $75/hr. Another convenient thing about this place is that they are close to the light rail - Woodlawn station. IIf you live somewhere reachable by this mode of transportation, you can skip the part where you annoy your friends to help you drop off and pick up your car. If you have a European car, bring it here!
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