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About: http://data.yelp.com/Review/id/Z7Dlu4HsImB3K_AMm0xMkA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2011-07-05 00:00:00 (xsd:dateTime)
itemReviewed	Craig P Kenny & Associates
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	4 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	I hired this firm to represent me for a traffic ticket (failure to use due care) that resulted in an accident. I had written a very unfavorable review with a one-star rating but, for whatever reason, I tabled the review and decided to attempt to contact Mr. Kenny directly with my concerns. Not only did Mr. Kenny promptly respond to my email, he actually gave me his personal cell phone number and invited me to call him, even though he was spending time with his family in Chicago!! Of course I was not going to call him during his family time, but he also responded with a very detailed message (once again, while he was on vacation with his family) apologizing for the mix-up, explaining what actually happened and what steps he'd take with his new employee to insure the information given to me would be clearer for future clients. For anyone wondering about the mixup, it dealt with the fact that if they represent you for a traffic ticket that results in a claim to your insurance, they CANNOT promise that your insurance will not go up, as they erroneously did with me. From what I now understand, your insurance will not go up based on the parking ticket, but from the actual claim.....a differentiation that I was not made aware of and that Mr. Kenny promised his staff assistant would explain better in the future. Since the firm WAS able to reduce the ticket to a parking ticket with no points and no traffic school and since the rise in my insurance seems to have been out of their hands, I'll give them 4-stars. Also, for Mr. Kenny's professionalism and unexpected personal touch, I will give this firm serious consideration if I'm ever in need of a lawyer in Las Vegas in the future.
http://www.openvoc.eu/poi#coolReviews	3 (xsd:int)
rev:reviewer	Rob

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