Update on my last review. When I was seen I was seen for glasses and contacts. I decided to switch brands of contacts and when you do you need to be finalized after a few days to make sure you like them and they are sitting correctly in your eye. Being that I decided not to go back do to the poor horrible client service, I didn't make the appointment to finalize. A week later I received a statement from my insurance stating they have paid for the contacts? Wait paid for contacts? I didn't receive contacts! I never went back! So I called nation wide and the receptionist explained that they preorder them so they are ready for you to pick up when you finalize. So I was trapped into going to the appointment knowing my insurance would only cover what they already paid for. So reluctantly I made the appointment. I went to my appointment and had my contacts finalized and low and behold they had to order them!!!!!!!!?????? What the???? I had to wait another week for contacts that I was told they already ordered and my insurance and paid for. I will never go back and I really hope they get it together!