I ordered a cake from KAK and it was PERFECT. I did not have a grand vision for the cake. I just knew my mom loves pocket books and some of her favorite colors are brown and green. The staff and KAK took whatever time needed to make sure to ask me questions about my cake order. They are friendly and easy to talk to. I gave my cake order in person and followed up with a few phone calls. They even called me to make sure they had it right. The customer service was excellent. When I picked up the cake, they gave me good instructions for transporting it. However, the best part was the look on my mom's face when she saw the cake. We had the cake on display during her birthday party. Strangers kept asking us if the cake was real because it was in the shape of a pocketbook. Lastly, the taste of the cake was perfect. I went with the red velvet and cream cheese. The cake itself was heavy which mean to me a rich batter. Everyone that tasted the cake loved it. I will definitely be using KAK again for any cake I need!