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| - Took our friends to dine in yesterday for the first time. We've actually introduced a number of friends to this place, despite the inconsistent service we've received from past experiences, but the food quality and taste generally makes up for it.
I was a little disappointed in yesterday's experience, as my husband and I both found hair in our dishes. He found one in his meal, while I found two and then later a third one after we informed the wait staff. I discovered the first hair after taking a bite of my salad and had to pull the hair out of my mouth. (I should mentioned that I'm also 7 months pregnant so despite being grossed out, I was extremely hungry and continued to eat until I found the 2nd hair.)
Our waiter was apologetic and said he would inform the kitchen of what happened. We are not the type of ppl to make a big fuss, but an incident like that could really cause them huge problems in the future and we just wanted to let them know.
When we received the bill, we noticed my meal was voided, but then later re-added back on, so we paid full price for the meal. I was a bit perturbed to see this as it looked like they meant to remove the meal, but then later changed their mind? I almost would have rather that they not void it at all, cuz it seemed to draw attention to the fact that they considered it and then went to the trouble to charge us anyway.
The staff was friendly and since we were celebrating a friend's birthday, we left in good spirits, but looking back the whole experience has left me sour and upset.
They seem like nice owners so I hope they learn from this experience and understand that a food business cannot be conducted this way in the long term.
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