| rev:text
| - I brought my parents in yesterday to look at vehicles to replace their existing lease of another brand. Troy, in sales, greeted us promptly. I was straight to the point and told him what we were looking for and in what payment range we were looking at. He showed us a base model, then a higher end model Sportage. When it came to numbers the higher end one was naturally more buy about $100/mo. Mom and him chatted back and forth. He was great, "give me a number and I will see what I can do with management. I want you to stop your car shopping here". Mom gave him a number
Troy came back and deal was done. Finance manager, Mr. Attia Mansour was great to my parents as well. What I was most impressed with was, to be honest, was the delivery of the car. No offense, but was not expecting it from KIA dealership. The car was detailed as if was a Bentley. Then, then, Melissa Gonzales, the delivery agent knocked my socks off. She went over everything with my 70 plus year old parents inch by inch and in great detail. Super patient and knew her stuff top to bottom, front to back. I know not everyone's experience is going to be positive. But it's easy for people to bitch and not praise. I was not expecting such and experience from a KIA dealership. No offense, just not a brand I expected it from. Oh, and the Sportage, more than I expected too. Really nice ride. Over all 5 stars all around. Thank you again !
|