I called GE first to get my refrigerator fixed and they told me it would be two days before someone could come out. I called Ray and he was able to come out the same day. He had the parts I needed in stock and was able to do the repair quickly, professionally and at a reasonable fair price. He told me the time he would arrive, gave me updates throughout the day and even called the next day after the repair to be certain all was OK. This would be 5 stars except that because Ray does such good work his company is in demand and he wasn't able to get to us until several hours later at which point some of our food had defrosted. A perfect 5 star would have been if he could have come within two hours but there were people in front of us and they deserved to be served first. I would highly recommend Ray.